Baron BMW Reviews & Testimonials
Looking for testimonials and reviews about Baron BMW? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
I did not have an appointment but I was greeted soon after I arrived and was told they would work me in. Quickly they worked up an estimate for work to be done. Unfortunately I wasn’t up to laying out $1700 for a window gasket, but I appreciate their time.
Collin was great! Everyone was super nice and took good care of my vehicle and answered all my questions!
Very friendly, professional and knowledgeable staff. They go out of their way to accommodate you while your car is being serviced or repaired and are very thorough with their inspections and keep you well informed during the entire process. Highly recommend this dealership. Throughout my very long journey as a BMW owner, and I've owned too many to count, only once was my expectation no exceeded. Guff then a 4.9 out of 5.
Expensive, as expected for BMW, but over the years I’ve always gotten great service from Baron. Tanner was very attentive to the things I needed while getting my car fixed.
Another wonderful shopping experience. Much anticipated special order arrived!!!! JT made the building experience easy and understandable. The real thing is even better. So excited to get a few miles on it!!!! Jess made the financing side of the transaction easy, except for all the signitures required....
Excellent CS. Crissean Williams was very knowledgeable and respectful of my time. Reggie ( Finance manager) had all paperwork in order and ready to go.
Their financing process was poor and do not hold car to look into own financing
Joe was great and friendly. He kept me well informed which was apperciated very much
Collin was a very helpful service adviser during my recent visit. He listened and met all expectations.
Joe was awesome and did a great job servicing my vehicle in a timely efficient manner.
First time in, very pleased. No pressure, fast and efficient. Staff is professional and courteous
Baron BMW always treats me like a world class customer. I recently had a service issue that essentially made my vehicle unsafe for road use (melted brake and signal module). The staff immediately offered me a loaner to ensure I could continue my daily duties while the required parts arrived. For that, I’ll forever be a customer of this dealership. Nothing but good vibes during each visit!
Excellent service and quick turnaround time for servicing my car. Joe was great and made sure I understood what was being done.
Good experience! Scheduling was easy, service provider was constantly communicating and updating the status of work.
The staff is always friendly and knowledgeable and willing to help with all my needs!
Very prompt and professional. Service dept. Makes routine maintenance a truly painless experience. Will always go here first.
I love Baron! They always take such good care of us! Joe is phenomenal in the service department and JT is amazing in the sales department! Thank you!
The service was great and the process of checking in and checking out went quickly. Service was done in a timely manner too!
My service advisor Joe Stroble did a great job from beginning to ending of service. Knowledgeable and helpful with recommendations on questions asked.!! Thanks Joe Great Job!!
Luke was my service representative and handled my car needs thoroughly and quickly. I was in and out in remarkable time, while explaining verything my BMW required.
Wonderful and friendly service. Personable staff who made sure I was comfortable while I waited.
Very thorough and professional service and staff. Ensures customer understands what services are needed and provides information to clarify customer concerns.
Excellent service from top to bottom. Scheduled an appointment and had everything well thought out.
Our client advisor, Gregg Griswold, was absolutely amazing! He took the time to explain all the features of the BMW IX that we purchased and made it an excellent buying experience. Would definitely recommend him and Baron BMW!!!!
We purchased 2 vehicles at the same time from Nick, everything went so seamlessly it was almost too easy! Highly recommend Baron BMW and we will forever be customers.
I had a quick and easy experience here where I was treated with respect and made to feel very comfortable.
Luke was very responsive and helpful. He explained everything well and worked to help get my car completed as quickly as possible.
Worked with Ryan to trade in our model y performance for a model s plaid. This gentleman was beyond helpful getting us our trade in and made the experience seem less working with us to get it done on a weekend.
Got in and out real quick. Care seems it be in great shape as of now.
Great service, very friendly people, enjoyed the coffee and the seating area took a little longer than I expected but everything else was great
Good and nice services and in time and good communication skills and the vehicle ready before the time I won to say for you thanks
My service writer, Joseph S, gave me great customer service. He kept me updated on the status of the repairs on my vehicle. He was very personable in our face to face meetings
Good service. Was in and out quickly. All issues were covered with me that were found by the technician.
Excellent experience. Very communicative throughout the whole process. I definitely will keep servicing my car at this bmw location. Thanks everyone !
They are friendly, listen, and offer great service. They make you feel like the most important customer in the building.
Excellent service!! Kirk was able to get me in same day. So kind and thoughtful, he had ordered an extra lunch, and offered it to me. Went over everything for future service as well, and a great deal all around! I've had my car 2 years and still love it. It was routine maintenance, and with my driving an hour each way every Saturday to see my mom((headed straight out to her afterwards), the lunch, and being able to get me in, was so much appreciated!
Bought a new BMW X5 M60i. JT was amazing. He made the process effortless. JT transformed me from a Mercedes and Range Rover guy to a BMW guy!
Always great service! I've been coming here for 16 years because Baron knows what right looks like and they never deviate from that standard.
Service was great and appreciate the loaner so much that I use during the tire replacement!
Making the appointment was quick and easy. I was greeted by Justin who was eager to help and got me in a Lyft ride and had me back before lunch.
I have least a BMW for over 15 years and have dealt with several service departments in different states. This dealership has, by far, the most accommodating service department! They went above and beyond to service my car, and there was no waiting!
Nick in Sales was an awesome help, providing great info and service over multiple months. I routinely recommend Barron BMW and Nick to my friends and family searching for a new vehicle.
Clean great selection very knowledgeable people at all levels in the dealership. Our personal salesman Matt Forrest was exceptional! No high pressure and took the time and listened to us during test drives and found the perfect vehicle to “check every box” we were looking for in a new car. Lastly, when the dealership and the surrounding area lost power overnight, Matt and the rest of the team at Baron stayed open for us to complete our test drives which ultimately led to a sale. Highly commendable from all the associates at this dealership. 5 stars!
Great service experience! Luke was friendly, knowledgeable and welcoming. He took care of my service needs in a timely manner.
Tanner was great taking care of me today. He assisted me and answered all my questions
Routine service and recall. All went smoothly. Service completed on schedule. Dropped vehicle off day before since the recall required software update.
Very professional, courteous, and frienfly. Service was quick and thorough. Service representative was knowledgable and efficient.
Always great to work with and offer rides if your needing to be somewhere specific
Very attentive customer service. Willing to out of their way to get answers. Service department is great
Superb service throughout the entire process. Professionalism that one expects at Baron BMW. Couldn’t recommend more highly. Bob Anderson is the best!
Luke was professional, personable, knowledgeable & courteous. Luke went out of his way to provide me with the BEST service Baron BMW is known for. He was able to get my oil changed promptly to help me get to my next appointment.
JT from Baron BMW is a one of a kind sales professional. Our introduction started with a text communication, to a personal phone call, to a face to face meeting with the end result purchasing the vehicle we were looking for. JT is a professional, great listener, patient with questions, knowledgeable, great personality and didn’t discount me as a spouse, very important. If you’re just looking or looking to buy please call JT.
While working with Baron I was able to receive an allocation and order the spec of my desired car without issue. They were quick and prompt in assisting and walking through the process. Had some hiccups during the delivery process no tanks to the transport company, but Baron was able to make things right and overall left me satisfied with my purchase.
Joe was excellent in service and honest. Has a customer for life thank you Baron
Great response and follow up. Provided a loaner with very little warning prior to me dropping off my car.
My service advisor Justin was very helpful and got me on my way quicker than the estimated time.
Rocky is really helpful. The repair is done really fast. The whole team are nice to talk to.
My service person was very understanding. They provided a ride for me and took care of my car for a reasonable price .
The staff really put my mind at ease. Ricky Munoz in parts was awesome. Thanks again I will definitely be making Baron BMW my regular service center 😁
Great customer service. Very detailed oriented. Helpful to the max!!! Explained every single item that needed to be done at service.
Excited to buy a car but dreaded doing so at the same time. Fortunately I met Dante in sales at Barons BMW who made the whole process very easy. I was worried that paying with cash could be an issue but it wasn't a problem at all. I was in finance for about 30 minutes, wrote a check and boom I had a new used car!
Very professional! Had to leave at the service center for two weeks when I was to of town and they had no issue with it. Arranged for me to pick it up after hours when I returned.
This process was seamless from the moment I saw the advertisement to when the vehicle key was handed to me. Easily, the best experience I’ve ever had with buying a vehicle.
Got everything resolved. No issues getting a loaner while they were working on it. Customer service was great as well
Great service They really listen They care about their job and the customer! Make an appointment!
Baron BMW maintenance department is the best at fixing my vehicles. They offer me rides and loaner vehicles which I appreciate!
I love getting serviced at Baron. They are super attentive and kind! They always let me know what I need in advance and I drive away with a cleaner vehicle than when I started!
One of The best experiences ever buying a vehicle! We worked with Lisa who actually is at the Mini house and also Greg over at the BMW house. This group is professional and so informed, I just can't tell you what a great experience this really was! Just to compare, I took hours trying to get a deal together with an Omaha BMW dealership that turned into an ultimate fail. I got on the phone with my friend Lisa from Kansas City and we had a deal done in about a 1/2 an hour on the phone and they gave ...
After some concerns with our purchase we received a phone call and email from Tyler, Baron BMW Director. In his communication with us through calls and emails, he went above and beyond to rectify the situation and he went even further to correct things to make our used car buying experience even better with Baron BMW. We love our new "used" BMW and are pleased with the results. Thank you for putting this customer first by calling, caring and correcting our concerns. We will be back when the need arises.
Profesional works Very friendly customer service personnel Ryan is very friendly working with customer Professional way Definitely coming back again if needed service Thank again to BMW and friendly personnel
I had excellent service when purchasing my vehicle, however I was extremely disappointed on my last service appointment. I was told that a battery would cost me $427 "out the door" before the 10% discount for making an afternoon appointment. However, afterwards I was presented with a $444 bill including the 10% discount. You do the math. When I questioned Kirk about the previous quote he said "oh that didn't include taxes." I'm fairly certain that the term "out the door" implied with everything. So I'm estimating I was overcharged at least $60. And my equipment ...
I've been coming to Baron BMW regularly since ordering my custom hardtop convertible with them several years back. My latest visit was the best with Kirk as my Service Advisor, who was polite, professional, courteous, and went above and beyond in ensuring I had the best experience during my service appointment. Kirk also got my service work completed in under the quoted duration, which is spectacular. Highly recommend Baron BMW for your next car purchase as well as the ongoing maintenance of your vehicle.
Really good support with Tim B! This is my very first car purchase in the US and it was the best experience ever. The service was professional and accurate.
I was looking online for an X3 and Tim got my number reached out to drive down that weekend and purchased the vehicle. Help me find what I was looking for and set the car up before we left.
Great dealership, nice professional people, fair price, happy with service. Lisa summers was great to work with
Ryan DeBrecht in service department was great to work with and very knowledgeable. Will work with him again in the near future to finish work needed.
The experience was great, very welcome, professional they make me feel like home, al definitely recommend too al my friends and families Baron BMW is the best
My service person never answers the phone!! Frustrating!! Wouldn’t offer loaner car ! Not sympathetic at all . I am single with one car!! My car was there for almost 10 days .spent 3,000
The salesperson Crissean was patient and very helpful with choosing the beat vehicle for my needs. Great place to pick when purchasing your next car or suv.
My salesman was Matt. He was excellent. He was patient. And went out of his way to make sure I got my rental back and got my car picked up. He was genuine and kind. I highly recommend him.
A very pleasant and easy experience. Satisfied with time spent, customer service and state of the facilities and the vehicle purchased. Would shop here again.
Everyone was extremely knowledgeable and eager to please. They answered all my questions and helped me through the process. I might also note that they were clean cut, dressed well and well groomed. The whole process was enjoyable.
I was impressed with how quickly I was greeted, how often I was updated on progress, and the clean/comfortable area I waited in. I was super impressed with the counter gal, Chelsea. She was perky, helpful, friendly, and made me laugh several times during my visit. Most importantly, she helped me w setting up my Bluetooth. Thank you bunches, Chelsea.
Well this place is the bomb. It is sooo nice and first class service. They are fast and efficient as well.÷Eveeyone is very nice.
Reviews & Testimonials | Baron BMW