Customer Testimonials
Great staff great service very professional I was very satisfied with how I was treated by staff I felt very comfortable with leaving my car in their hands
Baron’s service team is top notch and the prices are fair for the work. Joe Tenanty, service professional of Baron BMW, is always exceptional and makes sure I am always taken care of.
Patrick was helpful and knowledgeable great service kept me informed every step of the way
Detailed service and analysis of car’s future needs and reasonably priced to keep me from servicing it myself.
Having my car serviced or worked on has never been a pleasant experience until I bought my X3 from Baron BMW. They go out of their way to make sure everything is taken care of and always have a new car for me to drive, or Uber service to take me to and from work. I highly recommend Baron. Read more
Can’t wait to see the remodel completed. Thankful my service dude Ryan is back! He provides the best customer experience hands down. I felt like I was given a present today for my birthday when he came over and spoke to me in the waiting area.
I'm new to Baron, but the few experiences I've had with the Saturday service team were excellent! Thank you Taylor, Greg and team!
Updated (5.6.19): Isaac stepped in and handled the situation like a professional! Saw and heard where we were coming from. Just picked up our car after weekend of testing and is driving much better. Will keep this post updated on any new events but hoping this fixed it and Isaac and Ryan's help was greatly appreciated!Original review: Took our family car in for an airbag recall and it came back with all sorts of issues. As a result, we haven't had an operating car all of April now and when we did use it, it put our family at risk/danger. FYI - Ryan has been friendly through the process thus far but overall repair delivery has failed us over and over again. Before we dropped it off, everything in the car was functioning just fine. Afterward, it started a day before we started having issues with the car starting and when it did start, it has random indicators coming on and rough idle. Got it towed in and was told that the battery was dead along with high pressure fuel pump needing replacement. Got the battery tested by the interstate battery folks and it was fine. After which, Baron stated it just needed a re-register to work. We.ponied up cost for the high pressure fuel pump after confirming multiple times that it would fix the cause of the underlying issues. We picked up our car and then less than a day, it acted up again and left us without a car over the weekend. Got it towed on Monday and now it seems there was a battery cell issue that wasn't there before but now it is along with a whining noise coming from the car and needs additional repairs. All we want is what we dropped off...a functioning car for a safety recall but now has become a list of issues popping up while car isn't operating like it should.
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