Baron BMW Reviews & Testimonials
Looking for testimonials and reviews about Baron BMW? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
The staff is very professional and very knowledgeable. I bought my truck from Bob Anderson and Nick. I was very blessed to have had them helping me. If your looking for your next ride new or preowned I would recommend Baron BMW or Baron Mimi. I think you will find the experience refreshing. Baron BMW and Mini.
high quality customer care, Zack did a great job. I like the inspection process including the video, well done. Some of the recommended mtce was quite expensive though.
Profesional works Very friendly customer service personnel Ryan is very friendly working with customer Professional way Definitely coming back again if needed service Thank again to BMW and friendly personnel
I had excellent service when purchasing my vehicle, however I was extremely disappointed on my last service appointment. I was told that a battery would cost me $427 "out the door" before the 10% discount for making an afternoon appointment. However, afterwards I was presented with a $444 bill including the 10% discount. You do the math. When I questioned Kirk about the previous quote he said "oh that didn't include taxes." I'm fairly certain that the term "out the door" implied with everything. So I'm estimating I was overcharged at least $60. And my equipment ...
Had a great experience. Worked within Dante and it was very easy start to finish! Would you work with the dealership again for future needs!
Had an awesome buying experience with them. Very professional and timely. Would highly recommend Chris Williams and the team there. Well versed on their inventory and came through with the exact model I wanted.
I've been coming to Baron BMW regularly since ordering my custom hardtop convertible with them several years back. My latest visit was the best with Kirk as my Service Advisor, who was polite, professional, courteous, and went above and beyond in ensuring I had the best experience during my service appointment. Kirk also got my service work completed in under the quoted duration, which is spectacular. Highly recommend Baron BMW for your next car purchase as well as the ongoing maintenance of your vehicle.
Thank you for an excellent service. Everything was communicated and Ryan was very honest, and informative throughout the process. If I ever want to buy another BMW, I’ll get it from Baron.
Fantastic service all around. Sales department is efficient and service department is first class. The waiting room provides all of the creature comforts and allows you to get work accomplished
Sarah in service did a great job for us- she was thorough, her follow up was excellent and look forward to working with her again on the next service appointment. I also felt the techs were good and they had the parts necessary to fix some issues.
Kirk, the Service Advisor, took very good care of me and the service an oil change, spark plugs replacement, two new front tires and alignment were taken care of in a timely manor with him keeping me updated on the work being done.
I’ve gone here for years to service my X5. The service department is friendly, thoughtful and thorough. As a woman I never feel like they treat me differently or try to money grab me. And for that I’m so appreciative. I’ve had nothing but great experiences with Barron BMW
Needed a rear wiper replacement as the car wash place ripped the one off the back window. Drove to Baron BMW, and the service was excellent. Treated me like I was their only customer that day and fixed me up just fine. Service department was spotless too.
This dealership is the best in every aspect: helpful, professional, organized, friendly. From the our sales person to service dept. I have had a great experience. Currently on my second BMW from Baron!
As always a great experience! Baron provides valet with a loaner car while my car is in the shop, a life saver! Zach is willing to help where he can, much appreciated!
Ryan Bell is Simply THE BEST Solid Rockstar! And Baron BMW if you don’t go there It’s your loss.. Nuff Said. Trust Me You’ll miss out not going Here!
My buying experience with Baron BMW was excellent from the start. Peter, John and Jess were all great to work with. John was very thorough in explaining features and functionality to me. Jess made the financing process painless and truly made me feel like a valued customer and not a number. They will have my business for years to come.
I was looking for a new car and wanted to upgrade to something that was fun to drive but also luxurious and quality engineering and build. I had been looking at the X5 for a number of years and finally decided to pull the trigger. When it came time to look for a BMW I found Barron to be accommodating, forthright with communication and ultimately will buy my next car from them as well. The service I received from Nick Bozinos and team was phenomenal. I highly recommend this dealership and their service.
Chelsea our service representative was wonderful and very helpful and efficient.She made our service experience very pleasant and simple. I was very pleased with the service at Baron today.
My 2019 530i was "repaired" at an out of state Auto Collision Center by an "in over their heads group of auto mechanics." I got the car back and brought it in to Baron Service Center, my service advisor was Zachary Smith a true relief from the group at the Auto Collision Center. After hearing what I had to say about the history of those "repairs" and the condition of the car Zachary Smith took the time to call and ask those mechanics what they did. Baron's had found through examination and scans that ...
My X3 need quite a few services and my advisor Chelsea really explained everything, the cost and how long it would take. She was kind, professional and considerate.
Great experience! Took care of my needs and went above and beyond to make certain I had an exceptional experience! From drop off to pickup I was well informed.
Another great experience. Provided a ride home and a ride back to the dealership. Their always courteous to work with. Will return in the near future.
Outstanding experience with this dealership. First and foremost, Rayan is the consumate professional. Clear, concise and to the point. I contacted the dealership through Cars.com in the early AM and by 9am RRayan had reached out to gauge interest. I told him which car I was wanting, and explained to him my, less-than-optimal situation, in my current vehicle. Their asking price was below FMV and the condition of the vehicle was show room new. We settled on the terms and that was that. People need to remember that this is a luxury/exotic dealership and they are playing on ...
Great job over all.. they were a little slow with a loaner lol but made up for it in the end. Ryan the manager was very helpful and stayed in touch with me the entire time. You couldn’t make up the issues I had with my car but Ryan and his staff were very professional and extremely helpful.
JT is the best!!! I custom ordered my BMW with him and he kept me in the loop on the process and patiently taught me how to use all the technology. Couldn’t be happier!
Glad l chose this dealership for my repairs. I wanted my car done right, with no dashboard lights flashing on and off . Thank you Baron BMW.
I recently bought a used Audi Q7 from Ryan. He made buying a car fast, easy and was very personable. The finance manager, Jess, was also a pleasure to work with. I would highly recommend this dealership.
They were able to get my oil change done the same day even though they were under staff, never had an issue taking any vehicle in for maintenance and getting it back on time.
Great service, no pressure and they tailored the deal to my needs. Very pleased so far with everything and got the car we wanted exactly.
I have lots of dealer experience and I can say that Barron BMW has a very good service department from the service reps (Travis) to the technicians (David). I went in with an oil leak, and low oil. The service department performed a full video service inspection and found a leaking front strut, along with oil leaks from pan and filter housing. The nice part was actually seeing the damaged areas. It was also nice, not being upcharged for services I did not need. The only issue I had was the length of time for parts shipment but this is ...
The service was performed very professionally, I was shown a video of my tires, which were still good, all my questions were answered fully. Never had a problem with service, which was my scheduled annual service.
Really good support with Tim B! This is my very first car purchase in the US and it was the best experience ever. The service was professional and accurate.
I was looking online for an X3 and Tim got my number reached out to drive down that weekend and purchased the vehicle. Help me find what I was looking for and set the car up before we left.
Great dealership, nice professional people, fair price, happy with service. Lisa summers was great to work with
Ryan DeBrecht in service department was great to work with and very knowledgeable. Will work with him again in the near future to finish work needed.
The experience was great, very welcome, professional they make me feel like home, al definitely recommend too al my friends and families Baron BMW is the best
My service person never answers the phone!! Frustrating!! Wouldn’t offer loaner car ! Not sympathetic at all . I am single with one car!! My car was there for almost 10 days .spent 3,000
The salesperson Crissean was patient and very helpful with choosing the beat vehicle for my needs. Great place to pick when purchasing your next car or suv.
My salesman was Matt. He was excellent. He was patient. And went out of his way to make sure I got my rental back and got my car picked up. He was genuine and kind. I highly recommend him.
A very pleasant and easy experience. Satisfied with time spent, customer service and state of the facilities and the vehicle purchased. Would shop here again.
Everyone was extremely knowledgeable and eager to please. They answered all my questions and helped me through the process. I might also note that they were clean cut, dressed well and well groomed. The whole process was enjoyable.
I was impressed with how quickly I was greeted, how often I was updated on progress, and the clean/comfortable area I waited in. I was super impressed with the counter gal, Chelsea. She was perky, helpful, friendly, and made me laugh several times during my visit. Most importantly, she helped me w setting up my Bluetooth. Thank you bunches, Chelsea.
Well this place is the bomb. It is sooo nice and first class service. They are fast and efficient as well.÷Eveeyone is very nice.
Chelsea is wonderful to work with. She took my concerns seriously and provided the right service quickly at a fair price. I’m very happy with the service I received today at Baron.
John and Tyler were great to work with on my latest BMW purchase. I’ve been very pleased with the vehicle and the service I received through the buying process. I will definitely recommend Baron BMW to others!
Joshua was helpful, friendly and accessible. He helped us build a great SUV and kept us up to date on its arrival. This was the easiest lease experience we’ve had!
Ryan was polite and quick. Even at the end of the day he kept his composure under pressure from multiple clients. The facility was clean and we'll kept.
Took my car in for service even though it was bought from Carvana and got incredible service. They took care of the entire warranty claim with Carvana and had me back on the road ASAP.
Chelsea provided top-notch service. She made sure everything was done timely and in a professional manner. She was great to work with, and presents a highly professional image.
Great! Sales associate! Friendly and knowledgeable! Positive experience! Kept me updated on car arrivals.
Service was quick and friendly with no pressuring. Clean waiting area with nice complementary drinks while you wait. I'll definitely be coming back for all my services.
The salesperson is very friendly. Professional. patience. I like here
Great experience with Julius , he was very easygoing and a pleasure to work with! Education was very good also , I appreciated their knowledge and expertise!
Jason Danley in service is outstanding. Great communication, very thorough. My tech was awesome too. Did not give up on a challenging issue. They always get my business.
Professional and helpful. I have always had good experience with my services since last 5 years.
Fair, honest, prompt service. Xxx xxx xxx xox xxx xxx xxx xxx Cox xxx cxx
Great communications by service contact. Customer waiting area improvement greatly appreciated
Ryan was very cordial Everything was done with exceptional care. Great communication regarding progress of my vehicle.
Fantastic process and outstanding service! I want to say that working with John was outstanding. He was very responsive, took time to answer my questions and went above and beyond to make sure I got what I was shopping for. Very streamlined process and outstanding customer service!
Jason was very quick to get my car serviced and back to me! Thank you!
Amazing, over-the-top and one of kind service. What they did for me and my family as we were just driving through KC towards Omaha. The details that they provide, step by step process of what is going on with your car, they definitely have the WOW factor.
The experience what's great Travis is a great sales Tech and very personable
Great dealership. They always go above and beyond. Amazing customer service and super nice staff
Great service experience. My car was serviced and returned clean and on time. I had a follow up issue and the service consult was responsive and helpful.
This is my first service at Baron. Service center executive was helpful and detailed me on my vehicle diagnostic report. Communication was prompt and kept me updated over text messages
Ryan D is always on top of things and is a great representative for baron BMW. I can trust what he tells me and the service is great.
Customer service was excellent. Scott was very thorough and friendly. Very pleased with the service that was provided.
It’s great, clean, the staff is friendly and professional. Nice selection of vehicles if I wanted to trade my car on
Fantastic customer service! From entrance to completion, five star service!! Their attention to detail is second to none.
From the time I check in till the time my car was finished I was treated very well. I found Chelsea to be very accommodating and helpful. The service was great!
Baron BMW was very easy to work with and flexible with the time I needed to drop off and pick up my car. They were very friendly and helpful.
A pleasant experience! The staff was very helpful and kind. Josh was excellent to work with, listened to me, answered all my questions, and did not pressure me. It was a really fun day learning more about BMW and the many options. Josh and the staff went out of their way and I couldn’t be more happy with my new car lease.
Bob Anderson was best-in-class…his responsiveness and attitude were terrific.
Quick and efficient. Chelsea Got me in right a way and kept me in the loop as I was waiting for the service to be completed. She was professional and helpful.
Low pressure dealership. Matt was great to work with. I will return and recommend. Great work to all.
Service was easy to schedule, completed quickly and at a competitive price. Service advisor was friendly. This review, however, is a pain since you require a specific number of words.
The staff was wonderful as always. My new encounter was with Travis, service advisor. He was very nice as we got to know each other. I am a proactive car owner and less of a reactive one, so when he really took the time to answer my 100 questions about other various things, I really noticed it.
Helpful, knowledgeable, love my car, loved Val and the others that helped. Finance department was awesome. Quick service. Thank you very much! Sincerely Kristina E
Baron BMW offered great service and an easy process of purchasing a vehicle online. Staff were friendly and knowledgeable and I would definitely recommend them.
I enjoy going to Baron, I learn something new about my car everytime when getting maintenance or services.
Joe went extra miles in taking care of my service
The service staff are nice and helpful. Ryan checked me in quickly so I could get to work on time.
Quick, keeps customer informed of each step, friendly and helpful. We got more answers here than a different dealership, felt more honesty here
They are very are quick and efficient. Communicates well with me. great customer service here
Got me in promptly and was able to address what the issues were before providing me with an Uber. Can back to pick up my car and everything was good to go. No issues and everything was addressed.
Everyone was very professional, especially our salesman John Naegele. I love my new X5! It drives like a dream. I highly recommend Barron BMW in the Kansas City area.
New to the area and first time I’ve had my service other than BobSmith in CA. Travis made us feel at home . He went above and beyond to take care of us and the car.
Always have the best experience at Baron BMW, everyone is very friendly
Quick , efficient , thorough and Chelsea was a delight to work with. She was very friendly and informative.
Very satisfied with service received. A A A A A A A A A A
Went in for a routine oil change/service. Although I wasn't happy hearing the news that I need new tires after 17,500 miles, that's the design of the car's fault, not the service center. Chelsea showed me several options, reserve the tires, and was able to schedule a return visit.
Very professional. Did a pre-buy inspection w a car from another dealer. Very detailed w video, on what they found. Loved the visual aspect of the inspection and the explanatuon of the problem areas. Recommend highly!!
Very nice, great place and people to do business with.
Scott Blankenship is really great to work with. Friendly service personnel, clean and comfortable waiting area.
Customer service is excellent. This time I had Travis Davidson as my service advisor and he was superb in keeping me informed about the status of my car repair. Upon completion he delivered it to me personally. I always feel pampered at Baron BMW.
Excellent customer Servixe, second to none. I base this on my interface with each and everyone that works there that I have come into contact with starting with our initial our purchase of our vehicle to now while getting out BMW X-1 serviced/ Exceptional dealership in every respect based on my personal experience.
The dealership did a good job and friendly staffs'. Found a used car i was looking for and liked it. I would recommend this dealership.
Always wonderful treatment here, though the wait for routine work takes far too long. Took 1.5 days to get in stock new tires installed.
Fast friendly efficient used car salesmen including paperwork staffers. Found the car I needed and done in less than hour
Reviews & Testimonials | Baron BMW